FAQ

1. What kind of paper and print quality do you use?

We use high quality premium art paper with sharp detail and strong colors. The prints are designed for long lasting durability and do not fade under normal indoor conditions.

2. Are the posters framed or unframed?

All posters are shipped unframed. This keeps shipping safer and gives you the freedom to choose your own frame style.

3. Can I order a custom size?

Yes. If you need a size that is not listed, contact our support. If the size is technically possible, we will print it for you.

4. Are the colors exactly like shown on screen?

Colors can vary slightly depending on your monitor or phone display. We print in true to life color, but minor differences are normal.

6. Can I request a personalized design or custom artwork?

Yes. If you want a custom design, text, or a unique artwork, contact us and we will check what is possible.

7. Do you print on canvas or only on paper?

We offer both high quality poster prints and canvas prints. The available material options are listed on each product page.

8. How long will the prints last? Are they fade resistant?

The prints are long lasting and fade resistant under normal indoor lighting. They are not meant for direct sunlight or outdoor exposure.

9. How long does delivery take?

Delivery time depends on the destination. You can find exact shipping times in our Shipping Policy. Most orders arrive within the estimated window.

10. Do you ship worldwide?

Yes, we ship worldwide.

11. How much does shipping cost?

Shipping is free on all orders.

12. Do you offer tracking for orders?

Yes. If tracking is available for your region and shipping method, you will receive it by email after your order ships.

13. What happens if my order arrives damaged?

Report it immediately with photos of the product and packaging. We replace damaged orders without extra cost.

14. Can I change my address after placing an order?

No. Orders go into production quickly. Make sure your address is correct before checking out.

15. Do you offer express shipping?

We do not offer separate express shipping options. Standard shipping is free on all orders.

16. Which payment methods do you accept?

We accept all major payment methods shown at checkout, including credit cards, PayPal and other Shopify supported providers.

17. Can I cancel or change my order after placing it?

No. Orders go directly into production. Cancellations or changes are not possible once the order is placed.

18. I did not receive a confirmation email. What should I do?

Check your spam or junk folder first. If it is not there, contact support with your name and email so we can resend the confirmation.

19. How can I track my order?

If tracking is available for your region, you will receive a tracking link in your shipping confirmation email.

20. I entered the wrong shipping address. Can you fix it?

We can only correct the address if you report it immediately and the order has not entered production yet. Once production or shipping has started, the address can no longer be changed.

21. Can I return my poster if I do not like it?

No. Posters are produced on demand. Returns based on preference or change of mind are not accepted.

22. What if my poster arrives damaged or misprinted?

Send photos of the damaged item and packaging. We will replace it or refund you, depending on the situation.

23. How do I request a refund or replacement?

24. Who pays for return shipping?

If a return is authorized, the customer pays the return shipping cost unless the mistake is on our side.

25. Are custom or personalized prints returnable?

No. Custom or personalized prints are final sale and cannot be returned.

26. How are the posters packaged?

Posters are rolled and shipped in protective tubes. This prevents bending or damage during transport.

27. Do you use eco friendly materials?

We use high quality materials and packaging designed to reduce waste where possible. Most of our packaging is recyclable.

29. Can I get a discount for bulk orders?

Yes. If you need a larger quantity, contact us and we can offer a bulk discount depending on the order size.

31. Can I use your posters for commercial or resale purposes?

No. All products are for personal use only and are not licensed for resale or commercial use.

33. Do you offer digital downloads?

Yes. Selected designs are available as digital files. Check the product page to see if a digital download option is offered.